Job completed for Repaired Card Reader for an Academy

Completion date: January 8, 2024

Location: Westlake, TX

Why did the customer contact us?

Customer requested to have a technician come out to check on the card reader for the main door.

Solutions provided:

We ensured that the voltages were good, and the reader was working correctly. However, the customer reported that the crash bar made a noise, indicating that the hardware in the crash bar might be the issue. Upon reviewing the software, we noticed that network 2 was not communicating. We went to the panel to reset the network and verified that everything was working properly.

Team members on this project:

Rudy Obregon

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