Service Technician
Employed Since: 1997-03-17
Date of Birth: February 26th
Hobbies: Video Games, Reading, Quality time with family
Certifications: Private Security License, AMAG, Napco, DMP, DSX, Digital Watchdog, Alarm.Com, Brivo Certificate, Lift Certification, Residential Fire Alarm Technician License
About Robert Kelsey:
Email: RKelsey@dallassecurity.net
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After receiving an honorable discharge from the US Air Force as a sensor technician, I joined DSS in 1997. I have been married for over 30 years and have two grown children. I enjoy video games, reading and spending time with my family.
It was pleasure having Robert Kelsey in our office today. He’s very professional and kind. Our agency just moved and our office is not put together. Mr. Kelsey moved furniture to get to what he needed and put the furniture back and cleaned up behind himself. Thanks Robert.
Robert arrived promptly. He diagnosed the problem immediately. He replaced a broken camera and had the system restored in a few minutes. He removed the old camera and sent it in for repair. Quick, efficient, and a pleasant person to work with. Everyone in the service department is first class.
Dallas, TX
October 7, 2024
We successfully backed up the DSX, version 3.9.3 files and installed new DSX software onto the new virtual com server. Converted the database and verified the data was good, keyed the software to the new server and backed up the database. Finally, we changed the settings on the Lantronix unit and the verified DSX was communicating.
Farmers Branch, TX
March 20, 2024
Dallas Security Systems, Inc. successfully cleaned and adjusted the cameras we could access with a 24ft extension ladder. We also replaced some old cameras with new ones. At the end we tested all cameras to make sure that they were functioning properly and adjusted to view areas that the customers requested.
Allen, TX
March 7, 2024
We pulled new wire from the DSX panels to the maintenance cage door. Installed and secured pipe at the door. Terminated the wires and reprogrammed the door. After the service was completed, we tested the door and verified that it worked properly.
Dallas, TX
February 10, 2023
We accessed the gate controller and found that the loop detectors were unplugged at the gate motor. So, we reconnected the transformer, verified that the gate loops were working, and corrected the programming on gate down output for time zone triggers. Upon completion of the job we verified that gate operation for exit and entry was working.
"Dallas Security has always offered me the best level of customer service with my security systems. They are on time and very professional. I am happy to support a local owned security company!"
Kenny M.
I work for Messiah Lutheran Church in Plano, Texas. Our buildings are 16 years old and have been protected by Dallas Security since day 1. We have had only but good experiences with them and look forward to many more ... Read more about reviewRead More
Nick at Dallas Security Systems was my first phone call for my residential video security system installation. Nick provided an affordable price, the right project management and a qualified installation team. Read more about Keith Shaver reviewRead More
When choosing a home security system we chose DSS because of their great reviews. Once we simply scheduled and when the technician arrived we knew we made the RIGHT DECISION! Things have been so smooth... Read more about Zachary W reviewRead More
The technician (Rudy) came by and did a good job helping me with my request to move our access control software. He was easy to work with and we continue to be glad to be working with DSS. Read more about Thad Hutcheson reviewRead More